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High Performance Teams Remote Workforce
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- online self directed
High Performance Teams (Remote Workforce) is designed to support organizations, teams or groups working in a virtual environment that are on focused on achieving common goals. Participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams with the skills and tools to accomplish any task.
*This course pairs well with Virtual Team Building and Management, for industry leaders looking to build new remote teams, or strengthen existing ones
Course Objectives:
- Define high performance teams
- Define remote workforce
- Understand the characteristics of a high performance team
- Understand how to create teamwork
- Understand the importance of communication
- Understand how to train your high performance team of remote employees
- Learn how to manage a high performance team
- Learn the techniques of an effective team meeting
Course Outline:
High Performance Teams Remote Workforce
Module One: Remote Workforce
• What is a Remote Workforce?
• Types of Remote Workforces
• Benefits of a Remote Workforce
• Materials for a Remote Workforce
• Case Study
• Module One: Review Questions
Module Two: High Performance Teams
• What is a High Performance Team?
• Benefits of High Performance Team
• Leadership for High Performance Team
• Understanding Team Dynamics
• Case Study
• Module Two: Review Questions
Module Three: Characteristics of High Performance Teams
• Communication
• Goal-Oriented
• Flexible
• Committed
• Case Study
• Module Three: Review Questions
Module Four: How to Create Teamwork
• Identify Responsibilities
• Take Action
• Build Relationships
• Give Feedback
• Case Study
• Module Four: Review Questions
Module Five: Types of Communication
• Virtual Team Meetings
• Telephone Conferences
• Email Communication
• Intranet, Webpage, and Social Media Communication
• Case Study
• Module Five: Review Questions
Module Six: Training Your Team
• Telecommute Training
• Web-based Training
• Peer to Peer Training
• Training Assessment and Retraining
• Case Study
• Module Six: Review Questions
Module Seven: Managing the Team
• Tracking Performance
• Counseling
• Positive Recognition
• Ongoing Training
• Case Study
• Module Seven: Review Questions
Module Eight: Effective Team Meetings
• Have a Clear Agenda
• Screen Shots / References
• Create a Safe Space
• Team Meeting Don’ts
• Case Study
• Module Eight: Review Questions
Module Nine: Keep Happy and Motivated High Performance Team
• Signs of Conflict
• Employee Feedback
• Ongoing Education
• Career Growth
• Case Study
• Module Nine: Review Questions
Module Ten: Don’ts with High Performance Teams
• Don’t Forget to…
• Don’t Delay in…
• Don’t Assign…
• Don’t Lead as a…
• Case Study
• Module Ten: Review Questions
Module Eleven: Assignment Review / Wrap Up